To apply for a refund, please click the blue circle in the bottom right of this page and message us or email Before doing so, we really appreciate if you could read the following document.

General points

If you've had a technical difficulty with Flick you may be entitled to a refund. The amount refunded will be determined on a case by case basis. Please message us describing the issue and we will act accordingly.

For all other refund requests, please read on.

Monthly subscriptions refunds

If your trial on a monthly plan has ended in the last 14 days, you are entitled to a full refund on your subscription. If your trial has ended more than 14 days ago your right to a refund is voided.

We do not offer any refunds on monthly subscription renewals.

Yearly subscription refunds

We offer refunds on yearly subscription payments up to and including 14 days after the invoice was due.

Note: If you haven't received a refund you're expecting, but it's been less than 10 business days, the refund may still be processing. Refunds can take 3 to 10 business days to appear on your card statement.

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