There are many different reasons why a post may fail. This article will provide some common reasons for both automatic posting and notification posting.
Automatic Posting
In many cases, when your scheduled post fails, Flick will automatically try to post your content again. If we are unable to post on your behalf, it will send you an automatic email that provides more information about the reason for the failure.
Another factor that may prevent Flick from auto-posting, is the connection between your Instagram account and Flick. This connection may be lost for a variety of reasons, such as an expired Facebook-generated access token or changes in your Facebook account that affect the permissions.
In most cases, you can resolve both permission and access token issues by refreshing your Instagram connection within Flick. You can follow this guide to refresh your connection.
Notification Posts
If you’ve not received a notification for a scheduled post there are two main reasons this might be:
You have not downloaded the Flick mobile App
If you’ve not yet downloaded the Flick mobile app, please do so by searching ‘Flick Hashtags' in your app store, scanning the QR code below or clicking here.
Push notifications for Flick have been disabled on your device
You can amend your notification settings in your device settings or click here for a step-by-step guide.
